A simple, fast dispatch and service software system built for commercial food equipment service companies — reducing office time while boosting field productivity.
Service operations are fast-paced with lots of moving parts. With Fireline Equipment Software you can process a call in seconds. In most cases, the tech in the field can be reviewing the new work-order text message while the customer is still talking to the dispatcher.
The food equipment industry is unique in the sheer volume of parts. There are hundreds of vendors, each with thousands of parts. Fireline Equipment Software can be linked to special vendor pricing from your suppliers — just ask vendors to send an updated Excel price sheet each month. No more manual QuickBooks updates or wading through catalogs for pricing.
Our bulletproof seamless integration with QuickBooks allows your bookkeeper to continue their normal workflow. Unlike other cloud-software companies, we don't force customers to re-learn billing, payables, or purchasing — eliminating frustration, saving hundreds of hours in re-training, and increasing cash flow.
Get service calls recorded and dispatched to the field tech faster than any other system on the market.
Link to special vendor pricing from suppliers via updated Excel price sheets — no manual data entry needed.
Field technicians receive and work their assignments using mobile phones or tablets in real time.
Seamless QuickBooks integration speeds up billing cycles and eliminates delays caused by manual processes.
Your bookkeeper keeps their normal QuickBooks workflow — no disruption to billing, payables, or purchasing.
Track complete work order history, customer equipment, parts, and service agreements in one place.
