How to choose Service Dispatch Software for Compressor, Forklift, and other companies that handle complex equipment: First, you need to decide your company’s specific needs. Every company is a different. Avoid buying a product the doesn’t meet your needs, even if everyone else is raving about it. You will need to research: How it ties […]
Service Scheduling Software for an Equipment Company: Companies that service complex equipment need effective scheduling and dispatch software. Business can be hectic. Service calls come in one right after the other. Handwriting notes on scraps of paper will not work. There needs to be a smooth flow from the call taker, to the dispatcher, and […]
Build your business by maximizing revenue Everyone loves to get new customers, but the work isn’t over after that initial install. It’s important to build an ongoing relationship with new customers and get in touch with them several times a year. Customers need to feel comfortable that you can keep their equipment running smoothly. Rather […]
EquipmentPack Scheduling Software for QuickBooks: We all love QuickBooks but finding scheduling software for QuickBooks is not always easy. Without the ability to track your customer history and automate your service dispatch scheduling can really limit your business growth. It’s time to start looking for a service and dispatching program that is plug-in compatible with […]
Security: Every day we hear about a cloud- based system being hacked. No-one seems to be safe. The IRS was hacked; the entire government personnel system was hacked; Target Drug, TJ Maxx, Blue Cross and Blue Shield were all hacked. These organizations spend billions of dollars to protect their records. They all learned the hard […]
Your technician calls in to report that he or she is finished with the job and is an hour away from the office. Now is the time to make the most of your new EquipmentPack system. With a click of the button you can find all of the PM’s that are coming due in the […]
At the beginning of the installation and training process we often find that people in the office are anxious. They are used to the current system. Change is frightening. The actual process is fairly straight-forward. After installation, which is handled by our technical staff, we go through a brief overview of the process. EquipmentPack […]
Know your customer base: Existing customers are your best source of new sales. All you need to do is use your equipment history records to identify customers with older equipment, or equipment with reliability problems. Be Proactive: A mailing or series of phone calls can work wonders. You already have a leg up on your […]
QuickBooks Integration: Take a close look before you buy When an Equipment company reaches a certain size operational software becomes a must. It gets harder and harder to hold things together. If you are like most companies, you’re perfectly happy with QuickBooks for your accounting needs. What you really need is something more functional to […]
QuickBooks is a great accounting program, but it really isn’t designed to meet your operational needs. An Equipment business needs something that integrates recurring maintenance schedules, contracts and work orders. You can drive yourself crazy trying to keep up with maintenance renewals and PM reminders. Some people put the information into QuickBooks notes, or create […]
