Home › Software Modules

Software Modules

Fireline Commercial Equipment Service Software provides a modular solution based on your specific needs — start with the Base Office module and add optional modules as your business grows.

A Modular Solution Built Around QuickBooks

The Base Office module provides a seamless link to your QuickBooks customers, jobs and items — plus calendar scheduling, work order tracking, equipment history, preventative maintenance scheduling, and service agreements.

There are four optional modules which include mobile field apps for your technicians, in-house estimating and proposals, incoming call tracking, and job contracts with progressive billing. Google Map integration is included with your scheduling calendar for optimizing your routing.

Mobile apps are available for Apple and Android smartphones and tablets.

Base Office Module


The core of your Fireline system — everything you need to run your office, manage customers, and schedule your team. The Base module connects directly into QuickBooks and provides all fundamental service management capabilities.

Seamless QuickBooks link (customers, jobs & items)
Electronic calendar scheduling boards
Work order creation & tracking
Complete equipment history
Preventative maintenance scheduling
Service & rental agreements
Google Maps routing integration
Parts pending & due date tracking
Shop work order management
Rental equipment movement & history
🏠

Base Module

Included with every Fireline subscription — the foundation for all other modules.

Four Optional Modules


1

Mobile Field App

Optional Module
📱

Give your field technicians full access to work orders and equipment history from their smartphone or tablet — Apple or Android.

  • View and update work orders in real time
  • Access full equipment service history on-site
  • Type or verbally record work performed
  • Take photos and attach to work orders
  • Capture authorizations and COD payments
  • Pricing linked directly from QuickBooks items list
2

Estimating & Proposals

Optional Module
📋

Create professional in-house estimates and proposals, then convert them directly into work orders billed through QuickBooks.

  • Build detailed customer quotes quickly
  • Convert approved quotes into installation work orders
  • Track quote status and follow-up history
  • Seamless flow from estimate to invoice in QuickBooks
3

Incoming Call Tracking

Optional Module
📞

Log and track every incoming service call from first contact to job completion — so nothing ever falls through the cracks.

  • Record caller details and equipment information
  • Link calls to existing customers in QuickBooks
  • Convert calls directly into scheduled work orders
  • Track call resolution and response times
4

Job Contracts & Progressive Billing

Optional Module
📈

Manage large job contracts with structured milestone billing — keep cash flowing throughout long-term service projects.

  • Create job contracts with defined billing stages
  • Bill progressively as milestones are completed
  • Track contract value vs. amount billed to date
  • All billing flows seamlessly into QuickBooks

Full Module Features at a Glance

See exactly what's included in each module with our detailed feature comparison

Fireline Software Module Features
📱

Mobile App Available for Apple & Android

Mobile apps are available for Apple and Android smartphones and tablets. Note: QuickBooks is not directly accessible to field technicians from the mobile apps — all billing flows through the office.