Since 1999, Fireline Systems has been delivering specialized software solutions for commercial equipment service companies — built from the ground up around QuickBooks.
Fireline Systems was formed in 1999 to meet the operational software needs of service-related companies that use QuickBooks. Equipment Pack Software was introduced in 2009 for commercial equipment companies that service, install, refurbish, rent, and sell commercial equipment.
These types of equipment dealers typically need to maintain a detailed customer equipment and service history, as well as tracking any rental equipment and/or refurbishment costs — something generic software simply can't do well.
Fireline Systems provides a complete software solution for commercial equipment dealers which also includes software updates, staff training, and ongoing telephone support services.
Scheduling and tracking customer and equipment work orders is vital. Equipment Pack tracks customer CRM with its direct connection to QuickBooks and creates new customer work orders displayed on one or more scheduling calendars. Shop work, jobs waiting for parts, and PM reminders are all managed in one place.
Many equipment dealers provide rental equipment with specific billing periods. Since rental equipment moves from customer to customer, it can be tracked with its complete detailed history. Equipment Pack shows the dealer exactly where any piece of equipment is at any moment, with complete parts history.
Tracked for dealers who purchase used equipment, refurbish, and then sell or rent it. Equipment Pack provides for the recording and tracking of purchase and refurbishment costs — including complete cost history of purchases, repairs, and availability.
One or more calendar boards display all scheduled work orders, PM reminders, and shop jobs — giving dispatchers a real-time view of the entire operation.
Field technicians access equipment history, record work verbally or by typing, take photos, get authorizations, and collect COD payments — all from their phone or tablet.
Pricing and taxes are linked directly from QuickBooks items list. Mobile field data flows seamlessly to your in-house QuickBooks for billing — no double entry, no delays.
Automate periodic rental agreement billings in QuickBooks — monthly, quarterly, semi-annual, or annual — saving hours of manual billing work every cycle.
Equipment preventative maintenance schedules and consumables are tracked and displayed on the calendar with automatic reminders so nothing gets missed.
Fireline Systems provides software updates, staff training, and ongoing telephone support — ensuring your team is always running at full efficiency.
